Why can't I use my Apogee MiC or USB interface with Skype or Facetime or phone calls on iPhone or iPad? FAQ. Currently unavailable. We are currently experiencing issues with our Express Download system. Download. It is recommended that in the iPhone> Settings Do Not Disturb is turned On. If your Apogee MiC 96k or JAM 96k has firmware version 3.0.2 (MiC Plus firmware 001.000.011), it needs a firmware update to be completely compatible with iOS 11 and up. Instructions are included with the download: Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook? Apogee Knowledgebase, Important Message about Express Downloads, https://apogeedigital.com/wp-content/uploads/2014/08/MiC-JAM-aggregate.jpg, //apogeedigital.com/wp-content/uploads/2016/11/apogee-logo-hdr-2016.png, Recording with MiC and JAM at the same time on Mac, https://apogeedigital.com/wp-content/uploads/2014/01/Screen-Shot-2014-01-09-at-12.37.51-PM.png, How to plug your guitar into iPad and GarageBand, https://apogeedigital.com/wp-content/uploads/2013/06/jam-335-ipad-couch-710x575.jpg, Apogee JAM - Recording a band on iPad with GarageBand, https://apogeedigital.com/wp-content/uploads/2014/02/Screen-Shot-2014-02-19-at-11.52.47-AM.png. Can I make phone calls on my iPhone through the Apogee? Apogee JAM 96k - USB Guitar and Instrument Interface for MAC and Windows PC, Made in USA Brand: Apogee. Select JAM or MiC which should appear toward the bottom of this list and select it to view the firmware version. Once the call has ended or declined monitoring and recording is resumed. Are Apogee products compatible with Pro Tools 12? I found that is depends on Apogee JAM version too. To check the firmware version, connect your MiC or JAM to your iOS device with the Apogee Lightning cable. Groove. Mac OS X 10.6.8, 10.7.5, 10.8.2-10.8.5; iOS 6 or higher recommended; Download. Please contact the Apogee Support Department to further troubleshoot the issue. Windows Compatibility for Apogee ONE for IPad & Mac, Duet for iPad & Mac and Quartet Is my Apogee product compatible with macOS High Sierra (10.13) and iOS 11? Ask Apogee - What else can I plug into Apogee JAM? No. Updating the firmware wouldn’t be. Windows. Apogee JAM 96k - How to connect to iPad or iPhone and record with GarageBand. Download the firmware updater below. Apogee Electronics audio interface technical support, product registration, software and firmware downloads, user guides and manuals. Instructions are included with the download: Read the knowledge base article to learn more, Get answers now in the Download the firmware updater below. © Copyright - Apogee Electronics Corp. All Rights Reserved. Select JAM or MiC which should appear toward the bottom of this list and select it to view the firmware version. If your Apogee MiC 96k or JAM 96k has firmware version 3.0.2 (MiC Plus firmware 001.000.011), it needs a firmware update to be completely compatible with iOS 11 and up. We would very much like to update these devices to support the new iPad Pro USB-C and are working with Apple to do so.As soon as Apple can provide us a path of compatibility with this device we are happy to update our unit to support it.Please look out for an update when we are able to make this available. Navigate to General > About. Apogee Händlersuche. How do I connect headphones with my MiC or Jam original or 96k now that my iPhone has no headphone jack? YES! Apogee Electronics has announced a new version of their JAM mini USB audio interface. There you will find answers to many frequently asked questions, troubleshooting articles, tips on recording & instructional videos. The update must be performed on a Mac or Windows10 computer using the USB cable that came in the box with the unit. Please remove the case or cover to verify if this is the cause. MiC. Yes! The update must be performed on a Mac or Windows10 computer using the USB cable that came in the box with the unit. All 4 inputs are usable without Maestro via the front-panel controls: For other setting changes, have to connect to Mac or Lightning iPad/iPhone first. If your Apogee MiC 96k or JAM 96k has firmware version 3.0.2 (MiC Plus firmware 001.000.011), it needs a firmware update to be completely compatible with iOS 11 and up. Das Apogee Support Team arbeitet permanent daran, die Knowledgebase zu erweitern. Software Downloads. https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter, https://www.apogeedigital.com/shop/1-meter-micro-b-to-usb-type-c-for-mic-plus, https://apogeedigital.com/video/ask-apogee-don-explains-a-new-quartet-feature, Updating the Firmware on MiC 96k & JAM 96k for iOS 11 or greater. The update must be performed on a Mac or Windows 10 computer. To access software downloads for your Apogee product please click the “Software Downloads” button below. Need to speak to an Apogee rep? Note: The Anker USB-C to Lightning Audio Adapter is not a workaround. The Apogee support team is constantly updating the knowledgebase. Able to adjust inputs gain with front panel knob. Sie möchten mit einem Apogee Mitarbeiter sprechen? Though it’s possible to use iOS compatible Apogee interfaces with apps on the iphone, the interfaces cannot be used with the phone call function. Symphony I/O (USB, Symphony, and Pro Tools HD modes), Symphony I/O MkII (Thunderbolt and Pro Tools HD), X-Symphony equipped X-Series and Rosetta Series Converters, X-HD equipped X-Series and Rosetta Series Converters. JAM Support Video, MiC Support Video, ... Apogee JAM - Recording a band on iPad with GarageBand. Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro? Download the firmware updater below. Duet for iPad & Mac Software Installer – October 2014. Note: The Maestro and AMBEO iOS apps will not be able to communicate with the Sennheiser microphones even withe the Anker adapter due to the lack of MFi through USB-C instead of Lightning. If your Apogee MiC 96k or JAM 96k has firmware version 3.0.2 (MiC Plus firmware 001.000.011), it needs a firmware update to be completely compatible with iOS 11 and up.